PRIVACY POLICY

General

At 9yahds, we respect our customers (users) need for online privacy and protect any personal information that may be shared with us, in an appropriate manner. Our practice as regards use of your personal information is as set forth below in this Privacy Policy Statement. As a condition to use of 9yahds services, you consent to the terms of this Privacy Policy Statement.

The following Privacy Policy explains the information we collect, why we collect it and how we use that information.

We collect information in two ways:

Information you give us. We collect information to establish you as a user including first name, last name, email address, phone number company name and address, industry, and specific payment instructions. This information is necessary in order to provide you the best service possible.

Information we get from your use of our services. There is additional information that we gather from your use of our products. We may collect information about the functions that you use and how you use them, how often you visit the application or when you used a specific feature. Our logging system automatically collects information like the internet protocol address, browser type, browser language, referring URL, features accessed, errors generated, time zone, operating system information and other such information that is transmitted in the header of the user’s HTTP request and stores in log files. We use these log files to analyze trends, administer and improve the application. We don’t collect or store application or user specific data as part of logs. This is done to improve the product based upon how our users are using or not using it.

What we do with the information

We use the information for the following general purposes: products and services provisioning, billing, identification and authorization, services improvement, and research. To provide you quality customer service, we may keep a record of the exchange in order to best solve your problem.

How secure is your information

We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing 9yahds services to you and are bound by confidentiality obligations.

9yahds does not sell the personally identifiable information you provide for financial gain nor does 9yahds share such information with third parties for the purpose of sending you advertisements for products or services unaffiliated with 9yahds or with its affiliates or business partners.

Enforcement

We regularly review our compliance with our Privacy Policy. In the event that we receive formal written complaints, we will contact the person who made the complaint to follow up. We will work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a explicit email notification to all users who hold “admin” role in our product.

Last Updated: December 26, 2013