We collect information in two ways:
Information you give us. We collect information to establish you as a user including first name, last name, email address, phone number company name and address, industry, and specific payment instructions. This information is necessary in order to provide you the best service possible.
Information we get from your use of our services. There is additional information that we gather from your use of our products. We may collect information about the functions that you use and how you use them, how often you visit the application or when you used a specific feature. Our logging system automatically collects information like the internet protocol address, browser type, browser language, referring URL, features accessed, errors generated, time zone, operating system information and other such information that is transmitted in the header of the user’s HTTP request and stores in log files. We use these log files to analyze trends, administer and improve the application. We don’t collect or store application or user specific data as part of logs. This is done to improve the product based upon how our users are using or not using it.
What we do with the information
We use the information for the following general purposes: products and services provisioning, billing, identification and authorization, services improvement, and research. To provide you quality customer service, we may keep a record of the exchange in order to best solve your problem.
How secure is your information
We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing 9yahds services to you and are bound by confidentiality obligations.
9yahds does not sell the personally identifiable information you provide for financial gain nor does 9yahds share such information with third parties for the purpose of sending you advertisements for products or services unaffiliated with 9yahds or with its affiliates or business partners.
Last Updated: December 26, 2013